Live stream preview

Watch this video and more on LEARNFLIX

Watch this video and more on LEARNFLIX

Make The Decision

Psychology of Sales • 2m 19s

Up Next in Psychology of Sales

  • Post Decision Evaluation

    The fifth and final step in the customer buying process is the post decision Evaluation. This is where the customer compares the outcome of their decision against their original expectations.

  • Recognition Of The Problem Or Need

    This is where the customer recognises that they have a specific problem or need they would like to be addressed or satisfied. A buying decision cannot be made unless there is acknowledgement that a problem or need exists.

  • Introduction To The 4 Key Stakeholders

    In addition to understanding the sequential steps that a customer goes through when they make a buying decision, another key driver to sales success is to fully understand the different people who may be involved in the buying process.