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Comparisons
Influencing In Action
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1m 15s
Another form of linguistic deletion is the use of comparisons. This video explains how to retrieve the missing information...
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Fuzzy Nouns
Fuzzy nouns are used by people who haven't made clear exactly what, or even who, they are talking about.
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Interpretations
How do you deal with someone who constructs a belief out of two separate generalisations? Watch this video to find out...
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Introduction - Influencing In Action
Much of the information we take in becomes deleted, distorted or generalised in some way to prevent us becoming overwhelmed by too much data. This video introduces a model that can help you decode information hidden in people's communications...
