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Conflict Resolution, Not Opponent Destruction

Conflict Resolution • 1m 31s

Up Next in Conflict Resolution

  • Identify The Needs

    In order to influence effectively, you must first identify, then understand each other's real needs. A solution will only work if it addresses those needs, rather than denying them.

  • Manage Your Body & Voice

    Use positive body language and remember the power of your voice. It will help improve your status and confidence, and it's incredibly helpful when resolving conflicts.

  • PAUSE Method

    We may react to a perceived attack by immediately defending ourselves, unfortunately, this reaction is highly unlikely to help resolve a conflict.