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Introduction To Mastering The Skills Of Attunement

Psychology of Sales • 3m 3s

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    Need or pay-off questions get the customer thinking about the value, importance and usefulness of your solution.

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    Problem questions probe for problems, difficulties, or general areas of dissatisfaction that the customer is having. Answers to the problem will direct you towards the root cause of the customer's needs.

  • Situation Questions

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