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Negotiation Skills • 54s

Up Next in Negotiation Skills

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    Face-to-face negotiations are nearly always better than phone negotiations, but sometimes they can't be avoided. This video explains what to do when you have to negotiate over the phone...

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  • Buck Passing

    Buck passing is a tactic where a tough negotiation is avoided by the opposite party stating they can't make the decision because some third party has to sign off on it. This video looks at how to deal with it...