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Having Difficult Conversations • 1m 57s

Up Next in Having Difficult Conversations

  • Communicating Effective Body Language

    When having a difficult conversation it's equally important to manage your own body language in order to help keep the discussion productive...

  • Demonstrate Listening

    Acknowledging you've heard the other person is key to building trust and ensures the other person knows you understand their position...

  • Intention & Language

    Difficult conversations are essentially about solving problems, it's useful to remember to encourage the other person to seek solutions.