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Active Listening

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Being Disciplined & Scientific

Delivering Compelling Feedback • 1m 50s

Up Next in Delivering Compelling Feedback

  • Active Listening

    When giving feedback, the fatal mistake is to fail to listen as it will destroy your credibility and the employee's belief in the usefulness of feedback.

  • Identifying & Encouraging Good Behaviour

    Positive reinforcement strengthens behavior and is a system of rewards that can simply take the shape of thoughtful, appreciative feedback.

  • Where, When, How?

    When planning a feedback session, respecting the employee's time, space, and privacy is incredibly important.