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Active Listening
Delivering Compelling Feedback
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1m 53s
When giving feedback, the fatal mistake is to fail to listen as it will destroy your credibility and the employee's belief in the usefulness of feedback.
Up Next in Delivering Compelling Feedback
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Identifying & Encouraging Good Behaviour
Positive reinforcement strengthens behavior and is a system of rewards that can simply take the shape of thoughtful, appreciative feedback.
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Where, When, How?
When planning a feedback session, respecting the employee's time, space, and privacy is incredibly important.
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Ineffective Feedback
This film takes a look at six reasons why feedback can often be counterproductive.
