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Why We Argue
Assertiveness
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1m 49s
Our brains are hooked on winning and humans have a fundamental desire to always be right. This creates problems...
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In business it's important to be very clear about the outcomes we're trying to achieve, however, each of us can get stuck in the trap of pushing our needs, while neglecting other points of view...
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The Win-Win
When making contact with colleagues and clients, it's possible to improve your health by creating positive outcomes that allow for the obvious benefit of more win-win situations.
