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Emotional Intelligence & Awareness
Assertiveness
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1m 59s
True assertiveness requires the exercise of emotional intelligence, so that all voices can be heard and respected, including yours...
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Needs, Wants & Boundaries
In business it's important to be very clear about the outcomes we're trying to achieve, however, each of us can get stuck in the trap of pushing our needs, while neglecting other points of view...
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The Win-Win
When making contact with colleagues and clients, it's possible to improve your health by creating positive outcomes that allow for the obvious benefit of more win-win situations.
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Crazy Maker
Crazy makers are individuals who use behaviours such as anger, shaming, bullying and other negative conduct to control the actions and reactions of others.
