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Using 'I' Statements & Plain Language
Personal Impact - Part 1
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1m 35s
Assertive behaviour, language and actions are about having the confidence to commit to your thoughts, opinions and relationships with other people.
Up Next in Personal Impact - Part 1
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Introduction - Personal Impact P1 #10
Reality testing is the ability to assess the difference between what you think is happening, the subjective, and what is really happening, the objective.
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Observing What IS Without Opinion
This is a competency that seems almost too simple to mention. It's about knowing the difference between what we think and believe and what is actually, factually true...
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Committing To "Yes"
We have noticed that in interactions, the person with the most flexible behaviour will control the outcome.
