Introduction - Personal Impact - P1 #5
Personal Impact - Part 1
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1m 6s
There's a considerable difference between hearing what someone has said and understanding what someone has said. Listening is the most powerful communication tool you have at your disposal...
Up Next in Personal Impact - Part 1
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Listening & NOT Listening
Ever had the experience when you simply wanted to be listened to, but the other person was too keen to get involved but didn't really want to listen?
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The Five Types Of Listening
There are degrees in the quality of how we listen. Our investment in listening (or lack thereof) usually comes across to our audience and to everyone else in the room, so it's worth being conscious of how well we tend to listen.
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The Story Of Non-Listening
We listen to take in information, to learn more about what is going on around us and to help us improve the quality of the relationships with those we work alongside, lead or manage. But we do have to listen...
