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Being Present
Assertiveness
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1m 47s
Being 'present' on a conference call sounds like an odd concept - but it's really important to understand how this can help you, and those you're communicating with, to get the best out of this form of communication.
Up Next in Assertiveness
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Building Trust
When a presenter knows their audience, they have a better chance of speaking to its needs. This creates an environment of trust to more successfully assert your ideas, and benefit from theirs...
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Outcome Thinking - Assertiveness
When faced with high pressure, overwhelming situations, and enormous challenges, it can be easy to slide from assertive behaviour into aggressive or passive aggressive behaviour.
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Barriers To Communication
It's not what you say, but what people hear.
